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DaVita K2

Value-based care transformation, that required rapid scale at the highest levels

DaVita is one of the largest providers of chronic care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. The company serves approximately 203,000 patients per year at 2,815 outpatient care centers, at home, and in the hospital in the United States. The company also operated 339 outpatient dialysis centers in ten countries worldwide. As a highly followed market leader, every investment decision has a broad venue of Wall Street interest.  The most significant deployment of new capital in the past decade involved their full immersion in value-based care.

Situation & Outcomes

Situation

This client is one of the largest providers of chronic care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. The company serves approximately 203,000 patients per year at 2,815 outpatient care centers, at home, and in the hospital in the United States. The company also operated 339 outpatient dialysis centers in ten countries worldwide. As a highly followed market leader, every investment decision has a broad venue of Wall Street interest.  The most significant deployment of new capital in the past decade involved their full immersion in value-based care.

Complexity

They had to move to a value based care platforms with significant speed.  The Chief Innovation Officer and the Chief Human Resource Officer reached out to Parnassus for a special project they titled, K2 after the mountain in Karakoram range in Pakistan.

Strategy & Outcomes
  • In 4 months The Parnassus Group built the leadership team for their VBC success plan making 7 placements into critical roles
  • The context for all of it required swift movement and a knowing partnership team
  • Parnassus assembled a specialist team in about four days, completed the rapid analysis of the clients strategy to prepare and began an unprecedented engagement
  • Weekly updates with all senior team leadership of the Client insured that best in class candidates we introduced and integrated into the interview process
  • Speed of impact and quality of result led to a bonus from the client for overperformance

The Parnassus Group is absolutely, 100%, truly unique. Little did I know 5 years ago that I would develop a friendship with John and the Parnassus Group. A brief call, which led to a short meeting, has turned into a meaningful relationship. I don’t think about the Parnassus team as a firm, I think of them as trusted advisors and friends. John has been a mentor to me, and someone that I think to call when I’m faced with difficult decisions, or I’m seeking an unbiased view. But it doesn’t stop with John, he’s developed a team that is bright, talented, and wants to provide a service that is unparalleled.

As I’ve grown in my career, the scope of the work has gained complexity, exposure to senior leadership more frequent, and the impact of decisions more meaningful, I’ve realized the importance of creating balance.

When I think about the time I’m with my family during the work-week, the amount of hours are precious.  I’ve made a commitment (most of the time) to set my phone down when I walk in the house at the end of the day, and try not to pick it back up until the kids are in bed. While this may not sound like a lot, I’ve found it’s the little things that create the necessary boundaries.

What are some of the things that you have learned as a leader that involved your decision making process about coming to DaVita?

Over the years, I’ve heard the phrase, “life is a journey, not a destination”. This became true when I started working at Davita, and realized that the Village provided an opportunity to learn and grow, and be part of something bigger than an employee fulfilling a role in an organization.

Prior to DaVita, I spent a number of years in an organization wanting more, but unclear where I would find it, and how I would get there. When I learned about DaVita,  I was intrigued by the concept of Teammates, and hearing stories about tenure and the ability to grow within the organization.

As I’ve experienced this journey first hand, I’ve found the experience to be more fulfilling than I could have imagined. Knowing that I can raise my hand to gain exposure to a project, be called on by Teammates outside my lane provides energy to continue to want to do more. This is an organization that encourages an entrepreneurial spirit, while never having to leave the organization.